Write to
the Team.
12950 Jakarta, Indonesia
09:00 – 18:00 WIB
General enquiries are responded to within two business days. Batch record requests are handled within three business days.
Ordering and availability
For questions about specific products in the Halberg range — availability, serving composition, ingredient details, or subscription options — please use the contact form and select "Product enquiry" as the subject. Responses are sent within two business days.
Verification documentation
To request the lot record for a specific product batch, include the lot number printed on your product in the message field and select "Batch record request" as the subject. The documentation team provides batch verification summaries within three business days.
Any other matter
For any other question — about the Halberg formulation methodology, sourcing standards, or the studio itself — please use the contact form with "General question" as the subject. Alternatively, reach the team directly by phone during office hours: Monday to Friday, 09:00 to 18:00 WIB.
Prefer to call or email directly? The team can be reached during office hours at the details below.